Imagine being able to integrate all your remote employees, call agents, and branch offices together under one central toll-free number. Imagine being able to route your incoming calls to "virtual extensions", so that incoming calls can be connected with employees or agents scattered across North America or throughout the world. Imagine being able to work anywhere you want ...at home, ...on the road, and appear to be in your office.

The VirtualPBX^® is a revolutionary new telephone service that gives you all of this and more. You get all of the features of a $250,000 PBX without having to buy any telephone equipment, plus you get unique Virtual PBX features you can't get with any other product or service.

The VirtualPBX^® enables companies to create a seamless virtual office environment in which calls can be routed and transferred anywhere in the world. Callers are greeted by a professional automated attendant and are given the impression that everyone is working out of one office.

Here's how it works:

Virtual Extensions
With the VirtualPBX^®, calls can be routed to extensions that are connected to a cell phone, a home office phone, any touchtone telephone. Callers call in, are greeted by a professional automated attendant, and then connect to your employees or distributed agents, wherever they are. They can also send a fax to any extension. Faxes can be retrieved at any fax machine.

Virtual Call Center (Sales, Tech Support, etc. Queues)
The VirtualPBX^® can also distribute incoming calls to a Virtual Call Center (Automatic Call Distribution or ACD Queues). Your employees or agents log into the call center and then the VirtualPBX^® routes the calls to the agents in a first come first served basis. If all of your agents are busy taking calls, your customers are placed on hold until an agent is free. They'll never know the Sales Rep they're connecting to is not at your office! This is the ideal solution for sales and support organizations with remote, on-the-road, or distributed teams.

Cost-Effective Service: No Equipment to Buy
And because the VirtualPBX^® is a service that you can use with any phone lines or as an overlay to your existing phone system, there's no need to purchase, install or maintain new phone equipment.

When you sign up for the VirtualPBX^® service, you get your own private VirtualPBX^®, with your own toll-free number, auto-attendant greeting, private extensions, options, music-on-hold, ACD queues, etc. Because the system is housed and maintained by VirtualPBX.Com, you don't have to purchase, install, or maintain expensive PBX phone equipment or emergency equipment such as generators. You simply sign up for theVirtualPBX^® service, and begin using your VirtualPBX^® immediately!

As a special feature, the VirtualPBX^® has Web management of extensions and the complete system. For a quick overview go to the Sample Extension Web-Management Page or to the Sample System-Administrator Web-Management Page.

Upgrade Your Legacy PBX Without Buying Any Equipment
Many companies are using outdated telephone systems for their businesses, or have bought used equipment from other businesses. With the VirtualPBX^®, you can upgrade your PBX without buying any new equipment.

As long as your existing PBX supports either DID (Direct Inward Dial, where each user has their own direct telephone number), or an automated attendant that a caller can dial through to an employee's desk, you can use the VirtualPBX^® as an overlay to your legacy phone system. In minutes, you can add voice and fax mail, company wide directory services, follow me roaming, call screening, new message paging, and ACD call routing to your office phone system without even touching your existing PBX.

The VirtualPBX^® is a truly affordable alternative to installing and maintaining your own expensive PBX system.

You get all the features of a full PBX system (plus many more), without the costs associated with purchasing, installing and maintaining PBX equipment onsite. With the VirtualPBX^®, there is no large up-front cost, and no ongoing monthly fee. You pay only for the time you spend on the phone!

VirtualPBX^® per-minute rates are based on the geographical area of the calling and called party. Please see our pricing page for detailed information.

Read more of the general description of the VirtualPBX^® or go to the specialized pages linked above on the left.